Privacy Policy

At 09brt, your privacy is a fundamental priority. This Privacy Policy explains how 09brt collects, processes, stores, and protects personal information submitted by users of our online gaming platform at https://09brt.ws. By registering an account or using any service on 09brt, you acknowledge that you have read and understood this policy and consent to the practices described herein.

This policy applies to all players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh who access our platform. We are committed to handling your information responsibly, transparently, and in compliance with applicable data protection principles. If you do not agree with any provision of this policy, please discontinue use of the 09brt platform.

1. Information We Collect

When you register and use 09brt, we collect certain personal information to provide, maintain, and improve our services. The categories of information we collect include:

• Identity information: full name, date of birth, username, and government-issued identification details required for account verification (KYC).
• Contact information: email address, mobile phone number, and district or city of residence within Bangladesh.
• Financial information: deposit and withdrawal transaction histories, preferred payment methods (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), and transaction amounts in BDT.
• Technical information: IP address, browser type, operating system, device identifiers, session duration, pages visited, and referral sources collected automatically when you access our platform.
• Gaming activity: game history, wagering records, bonus usage, session logs, and sport betting selections (including cricket, BPL, T20, and football markets).

We collect this information directly from you upon registration, automatically through your use of the platform, and in some cases from third-party payment processors and identity verification partners strictly for KYC compliance purposes.

2. How We Use Your Information

09brt uses collected information exclusively for legitimate platform-related purposes. Specifically, we use your personal data to:

• Create and manage your 09brt account, process registrations, and authenticate logins securely.
• Process financial transactions including deposits and withdrawals via bKash, Nagad, Rocket, and other supported Bangladeshi payment methods.
• Verify your identity in accordance with KYC obligations to prevent fraud, money laundering, and underage gambling. 09brt enforces a strict 21+ age restriction across all games and betting markets.
• Provide personalised customer support and respond to queries, complaints, or requests submitted via email at [email protected].
• Detect, investigate, and prevent fraudulent activity, cheating, collusion, and any other behaviour that violates our Terms & Conditions.
• Send you promotional communications, bonus offers, and platform updates where you have given explicit consent. You may withdraw consent at any time by contacting our support team.

3. Payment Data and Financial Information

When you make a deposit or request a withdrawal on 09brt, financial transaction data is processed through third-party payment gateway partners. 09brt does not directly store full bank account numbers, bKash wallet credentials, or Nagad PIN codes. Our payment partners adhere to strict security standards, and all payment-related data is transmitted using SSL-encrypted connections.

We retain transaction records — including deposit amounts, withdrawal requests, and payment method references — for audit, dispute resolution, and compliance purposes. Transaction amounts are recorded in Bangladeshi Taka (BDT) and identified by the ৳ symbol in your account history.

4. Cookies and Tracking Technologies

09brt uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies: session cookies (deleted when you close your browser), persistent cookies (retained for a set period), and analytical cookies (to understand how users navigate our platform).

You may disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of your 09brt account, including your ability to stay logged in or access personalised game recommendations.

5. Sharing Your Information

09brt does not sell, trade, or rent your personal data to third parties for commercial purposes. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party partners who assist with payment processing, KYC verification, platform hosting, and customer support operations — strictly under confidentiality agreements and only to the extent necessary.
• Legal compliance: when required by applicable law, court order, or lawful request from a competent authority. 09brt will disclose only the minimum information required to satisfy such legal obligations.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity subject to the same privacy protections described in this policy.

In every case where data sharing occurs, we ensure appropriate safeguards are in place. We do not share your gaming activity, financial history, or personal details with any entity beyond what is strictly described above.

6. Data Retention

09brt retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and audit obligations. Transaction records and KYC documents are retained for a minimum of five years following the closure of your account, in line with standard financial record-keeping requirements.

If you request deletion of your account, we will remove or anonymise personal data that is no longer required for legal or compliance purposes within a reasonable timeframe. Anonymised or aggregated data from which you cannot be personally identified may be retained indefinitely for analytical and platform improvement purposes.

7. Your Data Rights

As a user of the 09brt platform, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of all personal data 09brt holds about you at any time.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure: subject to legal retention obligations, you may request deletion of your personal data by closing your account and contacting support.
• Right to restrict processing: you may request that we limit how we use your data in certain circumstances, for example while a data accuracy dispute is being resolved.
• Right to object: you may object to the processing of your personal data for direct marketing communications at any time by contacting [email protected].

To exercise any of the rights above, please contact our support team at [email protected]. We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing your request.

8. Security Measures

09brt employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmissions, secure password hashing, firewalls, regular security audits, and access controls that limit internal staff access to personal data on a strict need-to-know basis.

While we take all reasonable precautions to safeguard your information, no method of internet transmission or electronic storage is completely secure. If you believe your 09brt account has been compromised, please contact our support team immediately at [email protected]. We will investigate all reported security incidents promptly and take corrective action where necessary.

9. Third-Party Links

The 09brt platform may occasionally reference or link to third-party services, payment gateways, or game providers. These external services operate under their own privacy policies and 09brt is not responsible for their data practices. We encourage you to review the privacy policy of any third-party service you interact with. Payment partners such as bKash, Nagad, and Rocket maintain their own independent security and privacy frameworks which govern transactions processed on their respective platforms.

10. Age Restriction

09brt is strictly an adult gaming platform.All players must be 21 years of age or older to register, deposit, or participate in any game or betting market on the 09brt platform. We do not knowingly collect personal data from individuals under the age of 21.

If we discover or have reason to believe that an account is held by or on behalf of a person under 21 years of age, we reserve the right to suspend the account immediately, void any winnings, and retain any deposits pending investigation. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

11. Changes to This Privacy Policy

09brt reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email at the address associated with their account. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of the 09brt platform following the posting of changes to this policy constitutes your acceptance of those changes. If you do not agree with a revised Privacy Policy, you must stop using the platform and may request account closure by contacting [email protected].

12. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 09brt, please contact our support team. We are committed to resolving all data-related enquiries promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Our support team is available 7 days a week and aims to respond to all privacy-related enquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.